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OUR PROMISE TO
OUR RESIDENTS

Choosing the ideal student housing is a big step, which is why Cottages at Tucson makes the choice easy. We’re dedicated to ensuring a seamless transition for residents, with online payment options, roommate matching, and individual leasing to make your time here exceptional.

  • How do I pay my rent and when is it due?

    Rent is due the first of each month and may be paid online by ACH, debit, or credit card through the resident portal. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

  • What if I need something repaired in my apartment?

    Our onsite, professional maintenance team would be happy to help you. We will need some details, so be prepared to provide specifics with your requests. You may submit a service request in the following ways:

    Option 1: Enter a service request through the online resident portal.

    Option 2: E-mail your request to your community, and a team member will enter a service request on your behalf.

    Option 3: Visit or call the office during regular business hours, and a team member will gladly enter your service request. If it is after business hours, you are welcome to leave a message with an after-hours representative.

    For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e., door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.